Hilti has transformed its business model from selling hand tools to tools-as-a-service, incorporating long-term contracts and self-service platforms. This shift from transactional sales to service agreements enhances RESILIENCE and predictable revenue, strengthening Hilti’s customer relationships.
Work with me
I can inspire and facilitate your journey towards greater RESILIENCE in your business
Read more45 minute keynote
2 hour workshop - Insigths for leaders
1-2 day workshop
Michael N. Wilkens, PinPointers ApS
Niels Hansens Vej 29 5700 Svendborg Danmark