Gain inspiration from companies which have increased their RESILIENCE. They have built closer customer relationships by adapting their business model – thereby increasing the company’s value
Cadesign Form has shifted its business model from project-based fees to annual agreements and licensed customer applications, generating predictable revenue and stronger customer relationships. With a focus on digital integration and committed customer contracts, Cadesign Form enhances stability and achieves greater RESILIENCE.
Hilti has transformed its business model from selling hand tools to tools-as-a-service, incorporating long-term contracts and self-service platforms. This shift from transactional sales to service agreements enhances RESILIENCE and predictable revenue, strengthening Hilti’s customer relationships.
Amazon Prime has evolved from an online store to a loyalty club, now offering products and services like streaming and free shipping. With 230 million members, Prime’s subscription model enhances customer loyalty, exemplifying how predictable revenue streams can boost both company value and RESILIENCE.
Smooth Robotics transitioned from license sales to subscription models, providing direct access to end customers and locking in integrators through a customer portal. This shift generates recurring revenue and stronger customer loyalty, enhancing the company’s RESILIENCE and creating a more stable business.
OJM has shifted its business model from project-based sales to dedicated production lines with long-term contracts and open-book calculations. This transformation from a traditional machinery company to an automated industrial business generates predictable revenue and stronger customer relationships, enhancing OJM’s RESILIENCE and competitiveness in the market.
Work with me
I can inspire and facilitate your journey towards greater RESILIENCE in your business
Read more45 minute keynote
2 hour workshop - Insigths for leaders
1-2 day workshop
Michael N. Wilkens, PinPointers ApS
Niels Hansens Vej 29 5700 Svendborg Danmark